UPDATE TO REVIEW:We had purchased one of these earlier in 2015, and liked it so much that we ordered a second one. The second one was trouble from the start (different smaller box, no manual, wrong charger, and scanner was covered in dust/grime). We didn't think too much of it at the time. But after a couple months of very light use (the second one being for our other building which sees less traffic) the scanner stopped working (the trigger wouldn't "click" and therefore no red line scanner was being put out). So we realized we must have gotten an old stock or returned item by mistake. It only took one email to TEEMI support, and we were given a replacement, free of charge without needing to send the old one back. It arrived quickly, and was just like the first one we got (good packaging, with manual, not dirty). Has been working fine right out of the box. We'll see if they both still continue to work well for the long haul, but really impressed with TEEMI's customer support. For reference we use one of these with a desktop computer using the included blutooth adapter, and one we use with an iPad. Only complaint is with the iPad, Bluetooth has to be reconnected manually each time the scanner turns off while the computer using the Bluetooth adapter connects right back automatically (that might be fixable with messing with the settings, we haven't explored that issue yet). Otherwise very happy with both scanners.Original review:We have not been using these very long, but we ordered one and it worked really well, exactly as we needed it to for use with an iPad using Filemaker Pro 12. Since we liked it so much we ordered a second one. The reason for 4 instead of 5 stars is the second order didn't go quite as well as the first. The second scanner came in a smaller box despite being the same model from the same seller, and was dirty, missing instructions and missing the wall adapter. However Amazon.com was very prompt in fixing the issue to our satisfaction. So the product itself has been working quite well so far. A little tough to get paired but once paired, good to go. Packaging leaves a little to be desired but the product has been working well so far. Hope it works for the long haul, as we'll likely get more of these as we expand so long as they continue to hold up.