Manufacturer reached out to me directly and had me take a picture of the SN(Serial Number) and no questions asked beyond "We apologize, let us keep your business" and they sent out the 100W instead of the 65W to ensure happiness. I APPRECIATE them taking care of the customer here and seriously quick response and overnight shipped. KuDOs customer Service.THE Charger itself is definitely high quality and charges super fast 2 items at once and can 'fast' charge 4 at once. This 100W one's a little large but the biggest thing is it doesn't have the issue my Original complaint was. That was that the charger would fall out of the sockets really easy. My 65W one had to have just been faulty, this 100W is steady and sits in outlets just fine vertically and horizontally (And jts heavier and larger then the 65w) so that truly tells me I just got a bad plug end , and again appreciate Baseus stepping up quickly and replacing it, no charge, no hassle. Will buy my next Charger from them, they earned my business.****((Original Review BELOW))****The Charger itself actually works great and charges my s22 Ultra at super fast and my Steam Deck I can use it and PLAY and not lose battery.BUT.This thing falls out of all the sockets, wall, the 2 surge protectors I use at home and also does it at work. Maybe I got a faulty one? All I know is it is REALLY loose it rocks around and falls out so frequently I'm about to tape it down and leave it in one spot and buy another brand for my travel one.